Convenience store robbery worries late-night retail store operators.
- Will bad cash handling attract robbers to your store?
- Does poor cash handling contribute to employee theft?
- What cash handling best practices will prevent robbery?
- What tools prevent convenience store robbery and manage cash?
- Options to safely manage convenience store bank deposits?
Podcast Time Stamps
[01:16] – Introduce Convenience Store Decisions writer Pat Pape.
[01:37] – Correlation: cash handling and convenience store robbery.
[02:15] – Best practice for managing cash in convenience stores.
[05:00] – Convenience store robbery is a selection process.
[07:00] – Policy: Never accept bills larger than $20.
[08:00] – Immediately drop all $20 bills in view of the customer.
[11:00] – No c-store should cash large checks as a business practice.
[17:18] – Prevent convenience store robbery invest in a cash controller.
[22:30] – Thoughts about moving cash between registers and backroom.
[27:50] – How, were, and when to safely manage bank deposits.
[32:30] – Other convenience story robbery prevention techniques.
Convenience Store Robbery Prevention
I was contacted by Pat Pape. She is a writer for C-Store Decisions Magazine. She asked tough questions about cash handling and its affect on convenience store robbery:
- Is there a correlation between cash handling and convenience store robbery?
- What are some examples of how bad cash handling contributes to convenience store robbery?
- What are some examples of best practices for cash handling procedures?
- How should a retailer go about training and enforcing cash handling procedures?
- Are there other convenience robbery prevention techniques that should be combined with good cash handling?
Steps to Better Cash Handling
- Make a commitment to convenience store robbery prevention.
- Learn ways to operate with the least amount of available cash.
- Set high-standards of accuracy and cash accountability.
- Hire cashiers that have necessary cash handling skills.
- Train cashiers to adhere to maximum drawer-cash limit.
- Use a timed-access cash controller with drop safe.
- Drop $20 bills immediately in presence of customer.
- Use the cash controller time-delay vend system to make change.
- Drop extra cash in numbered envelopes in $20 increments.
- Train cashiers to record drops by number for fast accounting.
- Make one or more daily bank deposits to remove cash from stores.
- Don’t get a reputation for cashing paychecks…it’s too risky.
Links to Things Mentioned in this Episode
Learn More about Premises Liability Litigation
Download the book written by Crime School host Chris McGoey.
Evaluating Crime Foreseeability and Inadequate Security Cases.
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